INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How long does shipping take?

Shipping times depend on your location and the product ordered. Most orders within the USA are delivered within 3–7 business days. You will receive a tracking number as soon as your order ships.

2. What is your return and refund policy?

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can request a return or exchange within 30 days of receiving your item. Refunds are processed once the product is received and inspected.

3. Is my payment information secure?

Absolutely. Our store uses end-to-end encryption and secure payment gateways. Your credit/debit card details, personal information, and checkout data are fully protected.

4. How can I track my order?

Once your order has been shipped, we’ll send a tracking number to your email or phone. You can use that link to monitor the delivery status in real time.

5. What should I do if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, please contact our customer support team immediately. We will arrange a replacement, exchange, or full refund at no additional cost to you.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Email Address

    sales@360tradershub.com

    Location

    United States